Over the years, VoIP has given many companies the power to make and receive calls from any place, at any time. It allows the workforce to promptly meet client demands and boost customer satisfaction. Another feature of VoIP applications that can bring your customer service to a higher level is call recording.
With the rise of eCommerce and online banking, cybercrime has evolved. Like criminals who pull smash-and-grab jobs, they go where the money is. However, unlike bank robbers, cybercriminals do their best to avoid detection by letting malware do the work for them.
Did you just get the newest MacBook Pro? Or the Lenovo Yoga 920? Either would be very exciting, but before you start showing off your new purchase, there are five steps you should take to make your laptop experience even more enjoyable and long-lasting.
It’s not enough for small businesses to have a beautiful-looking website these days. Small business owners must also adopt web design trends that not only attract more visitors but ultimately increase sales. Consider the following web design ideas to achieve just that.
Power outages, disasters, and other disruptions are inevitable. Thousands of businesses around the globe are affected by them every year, with lost profits ranging into the millions, if not billions. So how can your business protect itself and stay open when the unexpected strikes? Here is a standard business continuity plan (BCP) your company can rely on.
G Suite allows users to track who viewed a document on the new activity dashboard, as well as the time and date it was viewed. This useful feature in Google Slides, Docs, and Sheets allows users to see every comment and suggested changes made in a file.
Voice over Internet Protocol (VoIP) as a telephony solution allows small- and mid-sized businesses (SMBs) to choose between traditional desk phones (hardphones) or software-based devices (softphones). Read on to learn which phone option best suits your needs.
To monitor your employees, or not to monitor them, that is the topic of this blog post. If you’ve ever considered checking in on your staff’s online activities, you may have hesitated about whether or not it’s the right decision. We’ve listed the pros and cons of monitoring your employees, and some tips to make it a success if you go through with it.
Many small- and medium-sized businesses (SMBs) know that making an impression on consumers isn’t easy. That’s why they develop in-house marketing teams or hire experts to make sure their online presence pops. These social media and content marketing strategies may be just what you need to stand out.
The IT hardware issues your business experienced in previous years should, ideally, be a thing of the past. Although some minor issues may remain, they can be avoided by taking care of your computer hardware. The following checklist can help you better manage your hardware.