With the growing advancements in cloud technology and faster internet speeds, more and more companies are turning to Voice over Internet Protocol (VoIP) for their business communications. But just like with any service, you might run into some issues, particularly with call quality.
Artificial intelligence (AI) is fast becoming an integral part of doing business. Experts predict that AI will be involved in as much as 85% of all customer interactions with a business in 2020. In fact, many eCommerce businesses today are already using AI to interact with and provide better service to their customers.
Virtual reality (VR) has many benefits. Its immersive sensory experience is being applied in healthcare, gaming and entertainment, fashion, the military, and the media, just to name a few. Small- and mid-sized businesses are no exception, as this technology is changing how they normally do business in wonderful ways.
Some hackers have become so skilled that they don’t even need you to give up your credentials to hack into your account. One recent cyberthreat is targeted towards users of Microsoft Office 365. You don’t want to be the next victim, so read up.
A phishing scam that harvests users’ credentials
The latest cyberattack on Microsoft Office 365 involves harvesting users’ credentials.
Customers, partners, and vendors expect Wi-Fi access when they’re visiting your office. This is why having guest Wi-Fi access is common for most companies. But setting it up the wrong way can create a frustrating experience for people looking to connect to the internet.
As we enter 2020 and look back on the past decade, we see how much business and technology have evolved. For example, smartphones went from being a toy that those dang Millennials couldn’t get out of their faces (and the real reason they don’t have jobs, according to everyone’s uncle) to one of the most important fields of computing and marketing.
Communications is an integral business component that no enterprise can survive without. At the forefront of modern business communications is the all-in-one, internet-powered communications solution: unified communications.
What is unified communications?
Unified communications (UC) allows you to manage all your communications as one piece of architecture rather than as several different components patched together.
WordPress is one of the most powerful blogging and content management systems (CMS) today. Since 35% of the internet is powered by WordPress, there’s no room for sluggish load times, potential security vulnerabilities, or search engine delistings. Follow this checklist to avoid those problems.
Unless you run a not-for-profit entity, the point of just about every business is to make money. Ironically, for many businesses, especially small businesses, this is the easy part. The hard part is keeping that money. Between paying vendors, purchasing supplies and materials, paying employees, and even yourself, you may find your balance sheet just breaking even.
Your employees access applications and confidential business data every day. Hackers, on the other hand, are trying to do the exact same thing but for more malicious reasons. What’s worse, even employees can go rogue and steal your data, which is why it’s crucial that you have an identity and access management (IAM) solution in place.